WhatsApp chatbot & AI calling for businesses in Surat
Businesses in Surat use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Gujarati, Hindi, English, Marathi. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Surat trades in volume and in Gujarati. The diamond units in Varachha and the fabric markets along Ring Road handle repeat buyers from Mumbai, Jaipur, Kolkata and smaller towns, and most of that relationship lives inside WhatsApp: photographs of lots, rate updates, dispatch details, payment confirmations. Migrant workers from Odisha, Bihar and Maharashtra add Hindi and Marathi to the everyday mix. Business peaks before Diwali and through the wedding season, when textile traders push new designs weekly and courier volumes climb. Because so much is already happening in chat, an AI agent that answers rate and stock questions instantly, and a voice agent that picks up when the line is busy, slot in without changing how anyone works.
Languages your customers in Surat actually use
Chat replies work in any language your customers type. AI voice calls in Surat can run in Gujarati, Hindi, English, Marathi using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Surat that automate first
Use-case guides for Surat businesses
- AiSensy Alternative in India: No-Markup WhatsApp AI
- B2B Customer Support on WhatsApp for Indian Manufacturers
- Dealer Order Status Bot: Self-Service for B2B Distributors
- Cloud Kitchen WhatsApp Ordering: Direct Orders, Better Margin
- Order Tracking WhatsApp Bot: Deflect 'Where Is My Order?'
- DoubleTick Alternative in India: WhatsApp + AI Calling
Business hubs we serve in Surat
- Surat Diamond Bourse
- Varachha Diamond Market
- Ring Road textile markets
- Hazira
- Udhna
- Sachin GIDC
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Surat
- Surat is a major global centre for diamond cutting and polishing.
- The Surat Diamond Bourse in Khajod is a large purpose-built diamond trading complex.
- The city is one of India's largest producers of man-made fabrics.
- Hazira hosts large-scale industrial and port facilities.
- Sachin and Udhna are established industrial estates serving textile and allied units.
What it costs in Surat
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Surat AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Which languages will work for Surat customers and staff?
Gujarati, Hindi, Marathi and English are all supported for voice and chat, so you can serve local traders and migrant workers with the same setup. Sarvam's India-native voices plus Smallest.ai, ElevenLabs and OpenAI provide the speech, and code-mixed messages are understood as written.
Is it suited to a diamond or textile trading business?
Yes. Use WhatsApp flows to send lot photos and rate cards, answer stock questions from an uploaded knowledge base, and record buyer requirements in the CRM pipeline. Broadcast campaigns push new designs to opted-in contacts, and Razorpay links collect advances inside the chat.
How do we get started with our existing number?
Connect your current WhatsApp Business number using Meta Cloud API embedded signup; Coexistence keeps the phone app working on the same number. For voice, add your own Exotel, Plivo, Twilio or SIP account. The 14-day trial includes every feature and asks for no credit card.
How much does a WhatsApp chatbot cost for a business in Surat?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Surat?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.