WhatsApp chatbot & AI calling for businesses in Nagpur
Businesses in Nagpur use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Marathi, Hindi, English. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Nagpur sits at the middle of the country, and that shapes its business. Freight moves through it, buyers from across Vidarbha come to it for hospitals, colleges and vehicle purchases, and traders at Kalamna and Itwari deal with agricultural produce arriving on its own seasonal schedule. Conversations happen in Marathi and Hindi almost interchangeably, with English kept for paperwork. Summer is intense here, so customers would rather settle things over the phone or WhatsApp than travel, and the orange and cotton seasons bring predictable bursts of trading activity. An AI agent that takes every call in Marathi or Hindi and sends written confirmations on WhatsApp helps local firms serve a wide region without extra staff.
Languages your customers in Nagpur actually use
Chat replies work in any language your customers type. AI voice calls in Nagpur can run in Marathi, Hindi, English using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Nagpur that automate first
Use-case guides for Nagpur businesses
- Reduce Appointment No-Shows: A Cadence for Clinics, Salons
- Service and Insurance Renewal Reminders for Dealerships
- B2B Customer Support on WhatsApp for Indian Manufacturers
- Dealer Order Status Bot: Self-Service for B2B Distributors
- Test-Drive Booking Automation for Car and Bike Dealers
- WhatsApp Appointment Reminders for Clinics: Cut No-Shows
Business hubs we serve in Nagpur
- MIHAN
- Butibori MIDC
- Hingna MIDC
- Sitabuldi
- Itwari
- Kalamna Market
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Nagpur
- Nagpur is often described as being near the geographic centre of India.
- MIHAN is a multi-modal international cargo hub and special economic zone.
- Butibori and Hingna are large industrial estates near the city.
- The surrounding region is known for orange cultivation.
- Kalamna and Itwari are established wholesale trading markets.
What it costs in Nagpur
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Nagpur AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Can the agent switch between Marathi and Hindi?
Yes. Marathi, Hindi and English are all supported for voice and chat, and code-mixing is handled naturally, so a caller can start in Marathi and continue in Hindi. Voices come from Sarvam's India-native models along with Smallest.ai, ElevenLabs and OpenAI options.
How would a Nagpur logistics or trading business use it?
Customers message a consignment or order reference and the flow replies with status pulled from your system through an HTTP request block. Enquiries are saved to the CRM pipeline, and inbound AI voice calls answer rate and availability questions when your desk is busy.
Do we need a separate phone line for AI calls?
No. AI voice calls run through your own Exotel, Plivo, Twilio or SIP account, so you keep your existing numbering. Incoming and outbound call charges depend on your telephony provider and plan, and are paid directly to your provider with no markup from Convo360.
How much does a WhatsApp chatbot cost for a business in Nagpur?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Nagpur?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.