WhatsApp chatbot & AI calling for businesses in Gurugram
Businesses in Gurugram use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Hindi, English, Punjabi. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Gurugram works to corporate calendars and global clocks. Offices in Cyber City run shifts covering other continents, insurers and financial firms based here call customers in every state, and premium property teams qualify buyers carefully before arranging a viewing. English dominates written communication, Hindi carries most phone conversations, and Punjabi and Haryanvi are common among local families and service staff. Residents are time-poor, so restaurants, salons and clinics get booked over WhatsApp rather than by telephone. Weekend and festive demand spikes across dining and retail. An AI agent that answers instantly, qualifies with a few structured questions and hands warm leads to a human suits a market where response speed decides who gets the business.
Languages your customers in Gurugram actually use
Chat replies work in any language your customers type. AI voice calls in Gurugram can run in Hindi, English, Punjabi using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Gurugram that automate first
Use-case guides for Gurugram businesses
- Let Your AI Answer 'Where Is My Order?' Without a Human
- Cloud Kitchen WhatsApp Ordering: Direct Orders, Better Margin
- COD Verification Playbook: WhatsApp, Calls and Cancel Rules
- Conversational Commerce in India: 6 Trends to Act on in 2026
- WhatsApp Abandoned Cart Recovery for D2C Brands in India
- AI COD Confirmation Calls and WhatsApp to Cut RTO in India
Business hubs we serve in Gurugram
- DLF Cyber City
- Udyog Vihar
- Golf Course Road
- IMT Manesar
- Sohna Road
- Cyber Hub
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Gurugram
- DLF Cyber City is one of the largest office districts in the National Capital Region.
- IMT Manesar is a planned industrial and manufacturing area near the city.
- Udyog Vihar is an older industrial and commercial area of Gurugram.
- Cyber Hub and Sector 29 are well-known dining and entertainment districts.
- The city lies on the Delhi-Jaipur highway corridor in Haryana.
What it costs in Gurugram
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Gurugram AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Which languages can we use with Gurugram customers?
Hindi, English and Punjabi are supported for AI voice calls and chat, and Hinglish is handled naturally. Chat is not limited to the voice language list, so nationwide customers can write in their own language. Voices come from Sarvam, Smallest.ai, ElevenLabs or OpenAI, chosen per agent.
How would an insurance or financial services team use it?
Outbound AI voice calls and WhatsApp flows handle renewal reminders and document follow-ups, with everything logged to the CRM pipeline. The AI never gives personalised financial advice and never asks for OTPs, full card numbers or passwords; it informs and hands over to a licensed person.
How fast can we go live?
Usually the same day. Connect your WhatsApp Business number through Meta Cloud API embedded signup, pick a ready-made agent from the Template Store, adjust it in the drag-and-drop flow builder and test with the Preview dry run. The 14-day trial is free with no credit card.
How much does a WhatsApp chatbot cost for a business in Gurugram?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Gurugram?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.