WhatsApp chatbot & AI calling for businesses in Punjab
Businesses in Punjab use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Punjabi, Hindi, English. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Punjab talks in Punjabi, switches to Hindi with outside buyers and uses English for paperwork and overseas correspondence. Ludhiana's hosiery and cycle-part workshops, Jalandhar's sports goods and Amritsar's textile and hospitality trade all run on personal relationships maintained by phone, with WhatsApp carrying samples, rates and dispatch photos. A large share of enquiries also come from family and buyers abroad, arriving at hours when nobody is at the counter. Wedding seasons, Baisakhi and the harvest cycle bunch demand for retail, vehicles and catering. A Punjabi-speaking AI voice agent that answers day or night, plus automated WhatsApp follow-ups, matches a market where the fastest reply usually gets the order.
Languages your customers in Punjab actually use
Chat replies work in any language your customers type. AI voice calls in Punjab can run in Punjabi, Hindi, English using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in Punjab that automate first
Use-case guides for Punjab businesses
- Service and Insurance Renewal Reminders for Dealerships
- B2B Customer Support on WhatsApp for Indian Manufacturers
- Dealer Order Status Bot: Self-Service for B2B Distributors
- Test-Drive Booking Automation for Car and Bike Dealers
- Cloud Kitchen WhatsApp Ordering: Direct Orders, Better Margin
- Admission Season Bot: Course, Batch and Fee Questions Answered
Business hubs we serve in Punjab
- Focal Point (Ludhiana)
- Hall Bazar (Amritsar)
- Sports goods cluster (Jalandhar)
- IT City & Industrial Area (Mohali)
- Ghumar Mandi (Ludhiana)
Cities in Punjab
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about Punjab
- Ludhiana is a long-established centre for hosiery, knitwear and bicycle-part manufacturing.
- Jalandhar is internationally known for sports goods manufacturing.
- Amritsar's Golden Temple draws visitors throughout the year, supporting a large hospitality trade.
- Baisakhi marks the harvest season and drives a distinct retail and celebration period.
- Study-abroad consultancies are a widespread business across Punjab's towns and cities.
What it costs in Punjab
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your Punjab AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Will the agent speak Punjabi with our customers?
Yes. Punjabi is fully supported for AI voice calls and chat, along with Hindi and English, and the agent mixes English words naturally for product codes and course names. Voices come from Sarvam, Smallest.ai, ElevenLabs or OpenAI, and you can clone your own voice from one to two minutes of audio.
How does a study-abroad consultancy use it?
The AI answers course, country and document questions from a knowledge base built on your own material, captures enquiries as CRM leads with pipeline stages, and drips intake-deadline reminders using Wait steps over days or weeks. Counsellors take over any live chat from the shared team inbox instantly.
Can we use our existing number and start quickly?
Yes. Connect your current WhatsApp number via Meta Cloud API and your own Exotel, Plivo, Twilio or SIP account for calls. Pick a ready-made agent from the Template Store covering over twenty industries and edit it in the no-code builder. The 14-day free trial needs no credit card.
How much does a WhatsApp chatbot cost for a business in Punjab?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in Punjab?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.