WhatsApp chatbot & AI calling for businesses in New Delhi
Businesses in New Delhi use Convo360 to answer WhatsApp enquiries, make and take AI voice calls and run follow-up sequences 24/7 — in Hindi, English, Punjabi. Plans start at ₹999/month, you bring your own AI keys, and there is no per-message markup. Try it free for 14 days.
Delhi's business day is built on phone calls. Traders in Chandni Chowk, IT dealers in Nehru Place and coaching institutes near Karol Bagh still close deals by voice, then confirm on WhatsApp, mostly in Hindi with English mixed in and Punjabi common among older trading families. Demand swings hard with the calendar: admission season for coaching centres, the winter conference and wedding circuit for hotels and caterers, and festival buying that fills the wholesale markets before Diwali. Enquiries also come from outside the city, since buyers travel in from Haryana, Punjab, Uttar Pradesh and Rajasthan. AI voice agents that answer every ring, and WhatsApp flows that send prices, catalogues and directions instantly, cut the follow-up backlog these businesses live with.
Languages your customers in New Delhi actually use
Chat replies work in any language your customers type. AI voice calls in New Delhi can run in Hindi, English, Punjabi using India-native voices (Sarvam, Smallest.ai) or ElevenLabs and OpenAI voices. Mixing languages mid-conversation (Hinglish and regional mixes) is handled naturally.
Industries in New Delhi that automate first
Use-case guides for New Delhi businesses
- AiSensy Alternative in India: No-Markup WhatsApp AI
- Reduce Appointment No-Shows: A Cadence for Clinics, Salons
- CA Firm WhatsApp Bot: Client Intake for GST, ITR and Bookings
- WhatsApp Appointment Reminders for Clinics: Cut No-Shows
- Handling Patient Queries on WhatsApp Without Missing Any
- Admission Season Bot: Course, Batch and Fee Questions Answered
Business hubs we serve in New Delhi
- Connaught Place
- Nehru Place
- Okhla Industrial Area
- Aerocity
- Chandni Chowk
- Karol Bagh
Areas nearby
How it works
- Connect your channelsYour own WhatsApp number (Meta embedded signup or Coexistence), Instagram, website widget and a telephony number from Exotel, Plivo, Twilio or SIP.
- Build the agent without codeStart from a Template Store agent for your industry, add your knowledge base and adjust the flow in the visual builder.
- Go live 24/7The same AI brain answers chats and calls, books appointments, sends payment links and hands over to your team when needed.
Good to know about New Delhi
- Connaught Place is New Delhi's central commercial district.
- Nehru Place is a long-standing hub for IT hardware and software trade.
- Chandni Chowk and Sadar Bazaar are major wholesale markets serving north India.
- Aerocity near the airport concentrates hotels and corporate offices.
- Delhi is a starting point of the Golden Triangle tourist circuit with Agra and Jaipur.
What it costs in New Delhi
| Plan | Per month (ex-GST) | Best for |
|---|---|---|
| Starter | ₹999 | One WhatsApp bot + website chat for a single business |
| Pro | ₹2,999 | AI voice calls + all integrations, up to 3 workspaces |
| Business | ₹7,999 | Unlimited workspaces, REST API, appointments, unlimited team seats |
Prices are the same everywhere in India. Meta's WhatsApp conversation fees, your AI provider's usage and telephony minutes are paid directly to those providers — Convo360 adds nothing on top. See full pricing.
Launch your New Delhi AI agent today
Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.
Frequently asked questions
Will the bot handle Hindi and English the way Delhi customers write?
Yes. Convo360 runs voice and chat in Hindi, English and Punjabi, and handles Hinglish and code-mixed text without a separate setup. Chat works in any language your customers type, and voice uses India-native TTS from Sarvam alongside Smallest.ai, ElevenLabs and OpenAI voices.
Can a Delhi coaching institute use it for admissions?
Yes. Build a flow that asks the exam, batch preference and city, answers syllabus and fee questions from an uploaded knowledge base, then books a counselling slot. Drip sequences using the Wait block follow up over days, and WhatsApp broadcasts announce new batches to opted-in contacts.
How do we start without changing our current number?
Connect your existing WhatsApp Business number via Meta Cloud API embedded signup; Coexistence keeps the phone app working on the same number. Voice calls run through your own Exotel, Plivo, Twilio or SIP account. The 14-day free trial unlocks everything and needs no credit card.
How much does a WhatsApp chatbot cost for a business in New Delhi?
Convo360 plans are flat: Starter ₹999/month (WhatsApp + web chat), Pro ₹2,999/month (adds AI voice calls) and Business ₹7,999/month (unlimited workspaces, API), excluding 18% GST. You bring your own AI keys and pay Meta's conversation fees directly — no per-message markup. Start with a 14-day free trial.
Can I use my existing WhatsApp number in New Delhi?
Yes. Connect your own number through Meta's embedded signup, or use WhatsApp Coexistence to keep the WhatsApp Business app and the AI on the same number. Your telephony number for AI calls can come from Exotel, Plivo, Twilio or your own SIP trunk.