📋 Playbooks · Retail & Stores

November-December 2026 WhatsApp campaign calendar: Diwali to New Year

Updated 2026-10-22 · 4 min read · By the Convo360 team

In short

November and December 2026 pack Dhanteras (6 November), Diwali (8 November), Bhai Dooj, Chhath (15 November), Guru Nanak Jayanti (24 November), the wedding season, Christmas and New Year into nine weeks. Plan three or four well-spaced WhatsApp broadcasts to opted-in segments, not one per festival, and let an automated flow handle the replies each one brings.

Key takeaways
  • Diwali falls on Sunday 8 November 2026, with Dhanteras on 6 November and Bhaiya Dooj on 11 November per Drik Panchang for New Delhi.
  • Marketing templates for Diwali week should already be approved; submit any missing ones this week.
  • Choose three or four broadcast moments across nine weeks and send each to the segment it suits, not to everyone.
  • Meta can block marketing messages to people who already get many, so repeat blasts to the same list waste money.
  • Accounts billed in India must move to INR billing in Meta by 31 December 2026, so check this before the year-end rush.

The key dates for November and December 2026

DateOccasionWho it matters to
Fri 6 NovDhanterasJewellery, utensils, electronics, vehicles
Sun 8 NovDiwali (Lakshmi Puja)Almost every consumer business
Tue 10 NovGovardhan Puja, Gujarati New YearGujarat-focused businesses, sweets
Wed 11 NovBhaiya DoojGifting, sweets, fashion
Sun 15 NovChhath PujaCustomers in Bihar, Jharkhand, eastern UP and migrants travelling home
Tue 24 NovGuru Nanak JayantiPunjab and Sikh communities, restaurants
Fri 27 NovBlack FridayOnline brands, electronics, fashion
Nov to mid-DecWedding seasonJewellery, venues, caterers, salons, fashion
Fri 25 DecChristmasBakeries, gifting, hotels, Goa and Kerala businesses
Thu 31 DecNew Year's EveRestaurants, events, travel, gyms for January

Hindu festival dates follow Drik Panchang for New Delhi and can differ by a day in your region, so confirm with your local panchang. Wedding muhurat dates vary by community and panchang, so take them from your own customers.

Week by week: what to send and when

Detailed festival-specific plans are in our Diwali playbook and wedding season automation guide.

Rules that make festive broadcasts cost more or fail

Current rules are summarised in new WhatsApp Business rules.

Segments that make three broadcasts feel like ten

The trick in a crowded season is to send fewer messages that each feel personal. Tag contacts into groups before November starts:

A contact in two segments should get the more specific message, not both.

Write each message for its group. A past buyer in Ahmedabad can be told "Your Diwali 2025 favourite is back in a new colour". A wedding family in Patna can be offered a bridal consultation slot. A B2B client in Pune can get a corporate gifting catalogue with GST invoices. None of these needs a bigger list, only better tags and a little planning in the last week of October.

Running the season on Convo360

Convo360 handles the sending and the replies in one place, with no code:

  1. Templates: create and submit each festive template in WhatsApp Studio, and search existing ones before writing new copy.
  2. Segments: import past buyers by CSV into Contacts groups, or tag them automatically with Add to Group inside flows.
  3. Broadcasts: schedule each campaign to one group at a time, with retry for failed sends.
  4. Replies: a keyword or button-reply trigger starts a flow with a Carousel or List Menu of offers, an AI Reply step for open questions in Hindi, Gujarati, Bengali or English, and a Razorpay payment link for buy-now replies.
  5. Follow-up: a drip with Wait / Delay steps a few days apart reaches people who replied but did not buy.
  6. Testing: a Split (A/B) step compares two openings on a small group before the main send.

Start on the 14-day free trial; Meta's message charges are paid to Meta directly with no markup.

Step by step

  1. Confirm templates and test the reply flowBefore 1 November, make sure every festive template is approved and the reply flow has no dead ends in Preview.
  2. Build segments before NovemberTag past festive buyers, wedding enquiries, regional groups, B2B clients and cold leads into separate groups.
  3. Pick three or four broadcast momentsChoose from Dhanteras-Diwali, weddings or Black Friday, early-December year-end and New Year, by segment.
  4. Automate the repliesUse keyword and button triggers with menus, AI replies and payment links so the team handles only exceptions.
  5. Run a short drip after each broadcastFollow up with people who replied but did not buy, a few days apart, then stop.
  6. Check Meta billing before year-endConfirm a payment method and INR billing in Meta before 31 December 2026.

Example conversation

Shaadi 12 December ko hai. Bridal set ke liye appointment mil sakta hai is week?
Congratulations! Yes, we have bridal consultation slots this week at our Andheri store: Thursday 4 PM or Saturday 11 AM. Each session is about an hour. Which works for you? I will send a reminder the day before.

Industry guide: AI agents for Retail & Stores — Catalog enquiries, offers & store-visit bookings.

Plan your festive season broadcasts on Convo360

Start free in minutes — no code, no credit card. Bring your own AI keys and pay no per-message markup.

Frequently asked questions

When is Diwali in 2026?

Diwali, or Lakshmi Puja, falls on Sunday 8 November 2026 according to Drik Panchang for New Delhi. Dhanteras is on Friday 6 November, Govardhan Puja and Gujarati New Year on Tuesday 10 November and Bhaiya Dooj on Wednesday 11 November. Local dates can vary by a day.

How many WhatsApp broadcasts should I send in November and December?

Three or four well-timed broadcasts per segment usually beat a message for every festival. Each one costs a marketing template fee, and WhatsApp may block marketing messages to people who already receive many, so fewer, better-targeted sends protect both budget and reach.

Is it too late to get Diwali 2026 WhatsApp templates approved?

Not if you submit now. Template review is often quick but can take longer, and a rejection needs time to fix and resubmit. Submit by the last week of October so a resubmission still clears before Dhanteras on 6 November.

Should I send New Year greetings to my whole contact list?

Only to contacts who opted in to marketing messages, since a greeting with your brand is marketing. Add something useful, such as holiday timings or January booking slots, and combine Christmas and New Year into one message to keep costs down.

What happens if my WhatsApp broadcast hits error 131049?

Error 131049 means WhatsApp chose not to deliver a marketing message to that person, often because of per-user limits. Meta advises waiting at least 24 hours before retrying, and repeated retries can make delivery to those users worse.

Official sources

Related reading

Available across India — see WhatsApp & AI calling automation by state and city.